Shipping policy

Shipping Policy

Last updated: 28 August 2026

Thank you for shopping with Fun Stuffs. We carefully prepare and package our miniatures, 3D-printed products, trinket shelves and other items before sending them on their way.

This Shipping Policy explains our order processing, shipping and delivery procedures.

Order Processing & Made-to-Order Items

Many Fun Stuffs products are 3D printed or made to order, including products where customers select their preferred colour.

Please allow time for your order to be printed, prepared and packaged before it is dispatched.

Processing times may vary depending on the products ordered, the size of the order and current order volumes.

Where an estimated processing time is provided on an individual product listing, please take this into account in addition to the estimated shipping time.

Shipping Within Australia

Fun Stuffs ships throughout Australia.

Available shipping methods and applicable shipping charges will be displayed at checkout based on your order and delivery address.

Where tracking is included with the selected shipping service, tracking information will be provided after your order has been dispatched.

Large Trinket Shelves & Frames

Due to their size and weight, some of our larger framed trinket shelves and other oversized products are currently available for delivery within Australia only.

If a product is restricted to Australian delivery, this will be stated in the product listing and/or reflected by the shipping options available at checkout.

Some large framed products may include free Australian shipping where specifically stated in the product listing.

International Shipping

International shipping is available for selected Fun Stuffs products and destinations.

Available international shipping options and charges will be displayed at checkout.

Some products cannot be shipped internationally due to their size, weight or shipping cost.

International delivery times vary depending on the destination, shipping service, customs processing and local postal services.

Shipping Charges

Shipping charges are calculated according to the shipping method, destination, package size, weight and products in your order.

The applicable shipping charge will be displayed at checkout before you complete your purchase.

Where a product qualifies for free shipping, this will be stated on the product listing or shown at checkout.

Shipping Pricing Errors

We make every effort to ensure shipping charges displayed at checkout are accurate. However, occasionally a shipping rate may be calculated incorrectly due to an error, incorrect product or package information, destination restrictions, or the size or weight of an order.

If the actual cost of shipping your order is significantly higher than the amount charged at checkout, Fun Stuffs reserves the right to contact you before dispatching your order.

Where this occurs, we may:

  • Offer you the option to pay the additional shipping cost; or
  • Cancel the affected order and provide a full refund of all amounts paid.

We will not charge additional shipping costs without your agreement.

If we are unable to ship an order using the shipping method or price offered at checkout, we reserve the right to cancel the order and issue a full refund.

Nothing in this section limits any rights you may have under Australian Consumer Law.

Delivery Estimates

Any delivery timeframe provided by Fun Stuffs, Shopify, Australia Post or another shipping provider is an estimate only.

Once an order has been dispatched, delivery may be affected by circumstances outside our reasonable control, including postal or courier delays, severe weather, peak periods, public holidays, customs processing and other disruptions.

Tracking

Tracking availability depends on the shipping service selected or provided for your order.

Where tracking is included, tracking information will generally be sent to the contact details provided with your order once the parcel has been dispatched.

Please allow some time for tracking information to become active after your parcel has been lodged with the carrier.

Incorrect or Incomplete Addresses

Please carefully check your delivery address before completing your order.

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error in your address, please contact Fun Stuffs as soon as possible using the Contact Us form on our website.

We will do our best to update the address if your order has not yet been dispatched, but we cannot guarantee that changes can be made once processing or shipping has commenced.

If an order is returned to us because an incorrect or incomplete address was provided, additional postage charges may apply to resend the order.

Returned or Unclaimed Parcels

If a parcel is returned to Fun Stuffs because it was unclaimed, refused, or could not be delivered due to information supplied with the order, we will contact you where possible.

Additional shipping charges may apply if you would like the parcel sent again.

This does not affect any rights you may have under Australian Consumer Law.

Lost or Delayed Parcels

If your tracked parcel appears significantly delayed or tracking indicates there may be a delivery issue, please contact us using the Contact Us form on our website.

Where appropriate, we will assist with enquiries with the relevant postal or courier service.

A parcel being delivered later than an estimated delivery date does not necessarily mean that it has been lost.

Damaged During Shipping

We take care when packaging Fun Stuffs products for delivery.

If your order arrives damaged, please contact us as soon as possible and provide:

  • Your order number
  • Clear photographs of the damaged product
  • Photographs of the shipping packaging
  • A brief description of the damage

Please retain the product and packaging while we review the issue, as they may be required for a shipping claim.

Your rights regarding faulty or damaged products are also explained in our Refund & Returns Policy.

Customs, Duties & Import Taxes

International orders may be subject to customs duties, taxes, import charges or other fees imposed by the destination country.

Unless otherwise stated or required by applicable law, these charges are the responsibility of the customer and are not included in the product price or shipping charge paid to Fun Stuffs.

Customs processing may also cause additional delivery delays.

Customers are responsible for checking any applicable import restrictions or requirements in their country before ordering.

Multiple Products in One Order

Where possible, we may package products from the same order together.

However, depending on the size, weight, availability or production requirements of the products ordered, an order may occasionally need to be shipped in more than one parcel.

Where applicable, separate tracking information may be provided.

Australian Consumer Law

Nothing in this Shipping Policy excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law.

Contact Us

If you have questions about shipping or need assistance with an existing order, please contact Fun Stuffs using the Contact Us form on our website.

Please include your order number when contacting us about an existing order.

Fun Stuffs
Queensland, Australia
Website: funstuffs75.myshopify.com